Snainft Privacy Policy — Your Data Is Safe With Us

Snainft (referred to herein as "we", "our", or "the Platform") treats your privacy as a top priority. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal data.

By accessing snainft.com or creating an account, you are deemed to have accepted this Privacy Policy. This Policy forms an integral part of our Terms and Conditions. If you disagree with any part of this Policy, please refrain from using the Platform.

This Privacy Policy applies to the snainft website, mobile app, customer support channels, and all our digital services. We are committed to handling your data responsibly at all times.

Snainft collects only the information that is strictly necessary — nothing more. Below is a detailed breakdown of the types of data we collect:

We collect information directly from you — through registration forms, KYC processes, payment transactions, and customer support interactions. Some technical data is also collected automatically via cookies and log files.

Snainft uses collected data solely for specific, legitimate purposes. Your data is never used for any additional purpose without your consent.

• Account Management: For account registration, login, password recovery, and account verification.
• Payment Processing: For processing deposits, withdrawals, and transaction verification.
• Customer Support: To resolve your issues and provide customer support.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To improve user experience and platform performance.
• Legal Obligation: To comply with applicable laws and regulatory requirements.
• Marketing Communications: To keep you informed about promotions and offers, subject to your consent.
• Responsible Gaming: To monitor gaming behaviour and identify potential problem gambling indicators.

Snainft does not sell your personal data to any third party. However, limited data sharing may be necessary in certain circumstances:

• Payment Processor: Shared with Mobile Pay, Nagad, Rocket, or your bank solely to process transactions.
• Technology Service Providers: With hosting, cybersecurity, and analytics providers, all bound by strict confidentiality agreements.
• Law Enforcement Agencies: With authorities when required by court order or a lawful investigation.
• Regulatory Authority: To meet licensing or legal compliance requirements.

Outside of the cases above, your data is never shared with any third party. Every instance of sharing is governed by strict agreements and security protocols.

Snainft follows industry-leading standards to keep your data secure. Our security infrastructure is multi-layered and regularly audited by independent third parties.

• SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
• Firewall & IDS: Advanced firewalls are in place to prevent unauthorized access and cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Regular Security Audits: An external expert team conducts security audits every three months.
• Access Controls: Only authorized personnel can access user data, and all access is logged.
• Data Backup: Encrypted backups are stored regularly on secure servers.

Cookies are small text files stored on your device. snainft uses cookies to enhance your browsing experience and ensure the platform functions properly.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.

As a snainft user, you have the following rights over your personal data. We respect these rights and make them straightforward to exercise.

• Right to Access: You may request to see what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
• Right to Data Portability: You can request a copy of your data in a portable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

To exercise any of these rights support@snainft.com— via email. We will respond to your request within 30 days.

Snainft retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity and up to 5 years after account closure.
• Transaction Records: A minimum of 7 years, as required by law.
• Customer Service Log: Up to 2 years after an issue has been resolved.
• Cookie Data: 30 days to 1 year, depending on the type of cookie.
• Technical Logs: 90 days for security analysis.

Snainft strictly prohibits use by anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is active during the registration process.
• If a minor is identified, the account will be closed and all associated data deleted.
• If Parents Have Concerns support@snainft.comto get in touch.

Snainft may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.

• When the policy is updated, the "Last Updated" date at the top of the page will reflect the change.
• For significant changes, a notice will be sent to your registered email address.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Archived copies of previous policy versions are available upon request.

Contact us for any privacy-related questions, requests, or complaints. Our dedicated privacy team is always here to help.

• Email: support@snainft.com
• Response Time: Within 24 hours on business days
• Language: Support available in Bengali and English

Your privacy is not just a policy to us — it is part of how we operate every day. You are always safe at snainft.